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Bartender Wisdom…

“You must be the fastest person in the room, the happiest person in the room, the smartest person in the room, the most compassionate person in the room, the most attractive person in the room. And never say ‘no.’” As a long time hospitality industry vet who started as a bartender I say that is what makes the perfect bartender.

Learn more from the top bartenders in this articlefrom Nation’s…

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I admit I still haven’t kicked 100% of these negative influences, but I’ve eliminated a lot!  And the more I cut down, the happier and more effective I am in life and business.  Fuel your brain with positivity and action, not armchair negativity, to achieve prosperity!

Merchants of Negativity

Political Websites and TV

Internet Forums and Comments

Violent and negative TV shows and movies

Talk Radio

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“Gratitude is the skill of happiness.”  I found this message to be very helpful and uplifting, I hope you agree.

Have a wonderful day!

This classic song also says it very well.

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Food for Thought:  Bars and Restaurants, are you making it fun and easy for your customers to spend money?  Or are you making them wait to hand you their money?

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Online:  If the service is free, then you are their product.  For example, Facebook.

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Good to remember in business, and life:  Truth is not a democracy.  Evidence and logic aren’t changed by what you WANT the truth to be.…

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The Restaurant of 9/11, and Windows of Hope

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13 years ago on September 11, 2001, Windows on the World Restaurant at The World Trade Center was destroyed when the North Tower collapsed during the terrorist attacks on New York City.

Windows of Hope Family Relief Fundwas organized soon after the attacks to provide support and services to the families of those in the food, beverage, and hospitality industries who had been killed on September 11…

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What could be better than unlimited Pasta from Olive Garden?

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I give Olive Garden props for its attention getting twist on discounts:  their “Never Ending Pasta Pass,” good for seven weeks of unlimited pasta, salad, bread and Coke products. But when their website crashed and people could not purchase the pass it had a boomerang effect, with disappointed customers taking to social media to complain.
Jay Spenchian, executive vice president of marketing at…

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I tell my clients that video is free.
Often there’s some resistance to my recommendation to spend as much as it takes to install video monitoring systems with 100% coverage in every bar, restaurant, and other business, in both public and “back of the house” areas, as well as outside the establishment.
I say “video is free” because it pays for itself 100x over in nearly every instance.

I don’t…

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There are 2 ways to view the founder of Chick-fil-A, S. Truett Cathy, who died last night at the age of 93.

(1) As an old southern religious fundamentalist who opposed LGBT lifestyles, a common and unremarkable member of his demographic group.  Or (2) as a builder from scratch of one of the largest family owned, non public restaurant companies.

In addition to the food at his restaurants, most…

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Real Competition in Broadband – it’s important for everyone.

This is a little off my “Restau/Bar” blogging norm, but hey, bars have broadband service and it’s a vital part of our customer service.  This article breaks the news that the FCC realizes what most average Americans know is obvious: we have less and less competitive choice for one of our most essential needs – broadband Internet service.  We don’t need more consolidationin that industry, and we…

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Beauty is in the eye of the beer holder.

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I don’t know what my future holds, but I know I hold my future!

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“The only thing new in the world is the history you don’t know.” — Harry Truman

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“A fool takes no pleasure in understanding, but only in expressing his opinion.” — Proverbs 18:2

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